Mondago’s UC and CRM Integration is an agent productivity tool helping customers like yours feel both valued and important.
Mondago and Akixi recently joined forces, integrating Mondago’s extensive CRM integration for communication platforms solutions into Akixi’s portfolio of value-added services for service providers.
Differentiate your offering with the Akixi method
- Integration with over 300 CRMs
- Training and resources to maximize your success
- Monthly subscription
- No disruption for you or your customers
- Localization of both product and branding
- Comprehensive go-to-market program for adding insights to your UCaaS products
Mondago’s UC and CRM Integration solutions bring telephony integration with over 300 CRMs, providing instant access to relevant customer contact details and automatic call logging. This empowers businesses to optimize their operations, enhance customer service, and improve efficiency and performance.
These features and benefits are provided through our easy-to-use desktop application and can connect with a range of the leading telephony systems.
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A person’s time is so important to them, yet so many spend considerable amounts of their day browsing through various system applications and databases to find key information that will enable them to help with a customers query.
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With real-time and customer specific data available as soon as the call is answered, call handlers can provide expert customer service instantly. With automatic call logs saving key data relating to the call, agents can focus their valuable time on other important work.
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Create a more pleasurable service experience for your customers by accessing key and relevant information instantly.
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Key data relating to the call can be logged automatically in the integrated system, giving you peace of mind in the validity of it.
If you’re ready to transform customer experiences with Akixi, so are we. If you want to see our portfolio in action or would like to make any enquiries, contact us or book a demo.