Our partnership with Oak ensures seamless integration of the Teams bot technology from provisioning through to operation of real-time analytics and call recording.

• Teams certified: Akixi Call Recording, powered by Oak for Microsoft Teams, is a Microsoft-certified solution that covers call recording and quality measurement.
• Capture every call: Record everything – audio, video, screens, meetings, internal and external calls– all powered by integration with the Microsoft Graph API.
• Secure storage: Every recording is encrypted and securely stored in Azure, where it’s easy to find for reference, auditing and training purposes.
• Revenue potential: With price erosion accelerating in the Teams PSTN calling market, adding call recording gives service providers another option in the Akixi portfolio to boost revenues from their Teams voice services.

Our partnership with TekVision enhances automated testing capabilities to ensure the highest level of data integrity for service providers.

• Testing environment: Akixi utilizes TekVizion’s advanced lab environments and expertise, especially around Microsoft Teams telephony integration via Operator Connect and Direct Routing.
• Third-party validation: TekVizion provides third-party validation of call data integrity to maintain high standards of accuracy in call center reporting and analytics.
• Telephony expertise: TekVizion contribute with its expertise in automation, orchestration, and telephony interworking within unified communications systems.
• Automated testing: Working closely with TekVision means Akixi can drive the evolution of test automation by integrating advanced, real-time call analytics scenarios with one of the industry’s most powerful testing platforms.