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Trust HubCX Record captures every call automatically, stores it securely in the cloud, and makes it instantly retrievable. Search, replay and share any conversation without leaving the platform.
CX Record is part of CX Suite, Akixi’s unified CX intelligence platform.
Platform Availability
What CX Record Delivers
Capture Every Conversation
Every call recorded automatically, stored securely in the cloud and available on demand. No missed calls, no gaps in the record, no reliance on anyone remembering to press record.
Turn conversations into insights
Search, replay and share any recording in seconds. Surface coaching moments, resolve disputes and understand exactly what was said, without leaving the platform.
Call recording for businesses that just need to record calls
No specialist infrastructure. No complex configuration. CX Record is up and running with a click of a button, easy for partners to sell and simple for customers to use from day one.
Add the intelligence layer
When CX Record connects with the rest of CX Suite, every recording becomes richer, every insight becomes more actionable, and every system your customers use gets smarter automatically.
Add Call Analytics
Drill from any live dashboard into the call recording behind it. No searching, no scrolling, no guessing.
Add CRM Integration
Every call recording automatically linked to the customer record in your CRM. Sales and service working from the same picture.
Add AI-Powered Scoring
Every flagged call comes with its score, its transcript and its recording. Coach with evidence, not instinct.
Ready for a demo?
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