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Unlock More Value from Your
BroadWorks Platform

Deliver Advanced Analytics and CRM Integration on BroadWorks

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Revive your BroadWorks base with Akixi

Differentiate your offering by delivering real-time call analytics and actionable insights, enabling customers to boost productivity and overcome competitive pressures.

 

Combine Akixi and BroadWorks to rediscover the value of voice, rejuvenate, enhance, and optimize your hosted voice portfolio.

Business Insights
Call reporting, insights, and productivity measurement

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Call Center Reporting
Address the informal contact center needs of businesses

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CRM Integration
Provides fast caller ID and dialing for 200+ CRM applications

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Create customer impact with actionable insights

Akixi analytics adds actionable insights derived from detailed call data analysis. These insights enable customers to make informed decisions regarding resource allocation, service improvements, and customer engagement strategies.

Differentiate your portfolio

By leveraging Akixi analytics, service providers can differentiate themselves in the market by offering enhanced reporting and analytics capabilities to their customers. This value-added service helps attract and retain clients who prioritize data-driven decision-making and transparency.

Revenue generation

Akixi analytics enable service providers to uncover opportunities for upselling or cross-selling additional services based on identified customer needs and usage patterns. By understanding their customers better and offering tailored solutions, providers can increase revenue streams and maximize the lifetime value of their client base.

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Why not book a demo with our team to find out more about our Microsoft Teams integration?
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Looking for wider integration?
Akixi covers that
Beyond integrating seamlessly with Broadworks cloud communication platforms, the Akixi portfolio aligns to Microsoft platforms as well to cover all businesses. 
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Already a partner?

Access the Akixi Partner Hub to download exclusive content and resources to help you promote Akixi CX Analytics. 

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