Akixi Launches CX Analytics for Microsoft Teams

microsoft teams
May 1, 2024

Today marks an important milestone in the evolution of Akixi, with the general availability of our first Microsoft Teams analytics product. Back in 2023, we reviewed the Teams market in detail and decided to take a slightly different and more difficult path than the current solutions on sale, which tended to be enterprise-focussed, requiring substantial amounts of professional services to deploy and maintain. We focussed on three major themes in our product:

Service provider-centric
True real-time