PR
Resonate Brings Smarter Call Analytics & CRM Integration to Microsoft Teams with Akixi!
Microsoft Teams
March 19, 2025
Resonate, a digital transformation leader in complex voice and collaboration solutions, has teamed up with Akixi to bring real-time call analytics and CRM integration for Microsoft Teams Phone to businesses that demand more than just data… they need results.
For Resonate, the focus isn’t solely on technology, it’s about understanding business objectives and ensuring technology delivers real impact. By integrating Akixi’s real-time analytics and CRM integration, organizations in sectors like Oil & Gas, Finance, Manufacturing, Legal, Retail, can now gain the insights needed to make smarter decisions, improve customer interactions, and optimize team performance in the moment.
"We don’t just deliver technology; we ensure it drives our customers' business success. By adding Akixi’s real-time insights and CRM integration to our Microsoft Teams solutions, we empower businesses to react faster, improve operational efficiency, and seamlessly connect customer data to every interaction for a more personalized experience."
Harkirat Degun / Product Director, Resonate
This partnership transforms Microsoft Teams Phone from a mere communications platform into a powerful tool that drives efficiency, enhances customer interactions, and makes smarter decisions with real-time data and CRM-powered insights.
With Resonate and Akixi, every call, every decision, and every interaction is backed by the insights that truly matter.
Discover more
Interested in finding out about our Microsoft Teams solution?