On June 1st 2024, Microsoft changed the format of the data that is being sent as notifications of changes to presence. This post provides Akixi’s response to these changes.
Akixi CEO, Andrew Reilly, introduces CX Analytics for Microsoft Teams, focusing on real-time analytics, hybrid capabilities, and a service provider-centric approach.
Hear from Rob Cox, VP Integrations and Pricing Management, as he explores how telephony integration can enhance primary care efficiency and patient satisfaction.
Explore the latest from Enterprise Connect 2024 through the eyes of our CPMO. Learn more about our Microsoft Teams integration, and industry trends in AI and CX.